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You may get many types of bills from UPMC. It depends on where you received care.
We have options for paying all of your bills. Choose what works for you.
If you have a free UPMC patient portal account, you can pay your bill there.
Select your patient portal:
Learn how to sign up for eStatements on MyUPMC (PDF).
You can pay your UPMC bill with:
Some of our bills may look different. To pay your bill, review the images below and click the button next to the image that resembles your bill. That will take you to the correct bill payment website, where you will receive further instructions about how to pay your bill.
If you can't pay your whole balance, you can ask to set up a payment plan. To learn more about payment plans, call us at 412-864-0284 or 844-591-5949.
If you are a UPMC or a UPMC Children’s Hospital of Pittsburgh patient or patient-proxy and your billing statement looks like this, click the button to go to the correct payment website.
You can also pay your bill through MyUPMC. To pay a bill for a minor through MyUPMC, you will need Proxy Access. Log in to your MyUPMC account to pay your bill. Make sure you switch to the correct patient profile before selecting a bill pay option by tapping your initials in the upper right corner.
To request MyUPMC Proxy Access, visit your “Account Settings” in MyUPMC and select “Family Access.” Then tap “Add Patient” and enter your child’s information in the form that appears. You’ll receive a confirmation when your proxy linking is completed.
If you are a UPMC Children’s Community Pediatrics patient or patient-proxy and your billing statement looks like this, click the button to go to the correct payment website.
To pay your bill through MyUPMC, you will need Proxy Access. Log in to MyUPMC and switch to the correct patient profile before selecting a bill pay option by tapping your initials in the upper right corner.
To request MyUPMC Proxy Access, visit your “Account Settings” in MyUPMC and select “Family Access.” Then tap “Add Patient” and enter your child’s information in the form that appears. You’ll receive a confirmation when your proxy linking is completed.
If you are a UPMC in central Pa. patient and your statement looks like this, click the button to go to the correct payment website.
If you are a UPMC Cole patient and your statement looks like this, click the button to go to the correct payment website.
If you are a UPMC Cole patient and your statement looks like this, click the button to go to the correct payment website.
If you are a UPMC Rehabilitation Institute patient and your statement looks like this, click the button to go to the correct payment website.
If you are a UPMC Western Maryland patient and your statement looks like this, click the button to go to the correct payment website.
If you are a UPMC Western Maryland patient and your statement looks like this, click the button to go to the correct payment website.
To mail a payment:
If you're paying by check, include it with your bill.
You can pay your UPMC Health Plan bill online or sign up for secure monthly autopay.
Do you have questions about your UPMC Health Plan bill?
Call 844-220-4785 Monday through Friday from 7 a.m. to 7 p.m. and Saturday, 8 a.m. to 3 p.m.
UPMC is always working to make our bills easy to read and figure out. We switched to using an easy-to-find match code for online payments.
Learn how to read your new UPMC statement.
Make an online payment on your new UPMC statement.
We're still working to update all statements across the system.
If you have a different UPMC statement, you may see the following terms:
If you have any questions or concerns, please call 412-864-0284 or 844-591-5949.
If you have insurance:
At your appointment, you may need to pay:
Please note: You may have to pay for a service your insurance doesn't cover. Contact your insuror to find out what they do and do not cover.
You'll need to pay the following when you get your patient bill:
Please note: You may get more than one bill for a service at UPMC. Bills may be from a hospital, doctor, or ambulance service.
If you get a bill and don't understand it, or you think it's not correct, call 412-864-0284 or 844-591-5949.
Some UPMC clinics are in our hospitals.
On your bill, you may see:
Based on your health plan, you may have to pay the:
You may get separate bills for both inpatient and outpatient visits.
Call 412-864-0284 or 844-591-5949 with any questions about your UPMC bill or to set up a payment plan.
