Resources for Patients and Visitors at UPMC Presbyterian

A large part of the care we provide at UPMC Presbyterian is to help our patients and their families become familiar with the hospital's services and amenities during their time with us.

Find details:

Information Desks

​Location ​Hours
UPMC Presbyterian main lobby — hospital's main information desk
  • Weekdays: 5:30 a.m. to 9 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 8:30 a.m. to 5 p.m.

Presbyterian — 3rd floor

  • Weekdays: 8 a.m. to 4p.m.

Montefiore — 7th floor main lobby

  • Weekdays: 6 a.m. to 9 p.m.
  • Saturday: 8:30 a.m. to 5 p.m.
  • Sunday: 8:30 a.m. to 5 p.m.

Falk Clinic

  • Weekdays: 8 a.m. to 4 p.m.

Off-hours contact information

If you need information during off hours at the:

  • Main information desk, call 412-647-2345.
  • Other information desks, call the phone number on the sign located at that desk.

Parking Validation

To validate your parking ticket, go to the:

  • Main information desk in UPMC Presbyterian's main lobby.
  • UPMC Montefiore 7th floor main lobby.

An attendant is available 24 hours a day.

©  UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences
Supplemental content provided by Healthwise, Incorporated. To learn more, visit

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, gender identity, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

Pittsburgh, PA, USA