Amenities at Magee-Womens Hospital of UPMC

Banking

A bank machine is located on the first floor, green zone, near the cafeteria.

Food Services

The cafeteria is located on the first floor, green zone.

Weekday hours: 6 to 10 a.m., 11 a.m. to 3 p.m.
Weekend and holiday hours: 6:30 to 10 a.m., 11 a.m. to 2 p.m., 3 to 6:30 p.m.

Magee is proud to offer “At Your Request” room service dining for all of our patients. From 6:30 a.m. to 9 p.m., this innovative dining program allows patients and guests to select meals from a wide variety of healthy selections, including a fine dining menu featuring gourmet items.

If you wish, you may invite your family and visitors to enjoy a meal with you in your room. Guest trays may be ordered through room service, and staff members will bring the trays directly to our patient’s room.

Only cash is accepted as a form of payment for guest trays.

The Garden View Cafe, also located on the first floor, overlooks Magee's courtyard.

The area is furnished with indoor and outdoor seating, so that in pleasant weather visitors can dine in a park-like setting.  

Hours are weekdays, 7:30 a.m. to 8:30 p.m.

Gift Shop

The Garden View Gift Shop is located on the first floor, just off the Main Lobby. Hours are weekdays, 7:30 a.m. to 8:30 p.m., and weekends, 9 a.m. to 3 p.m.

Language and Special Needs

If you have trouble reading, need an interpreter, or have any other special needs, please call Social Work at 412-641-4255 for assistance.

Lost and Found

The lost and found service is operated through the Safety, Security, and Parking department. Call 412-641-4191 to ask about a lost or found item.

Mail

Mail is delivered weekdays to inpatient units. If mail for you arrives after you are discharged, it will be forwarded to your home address. Mail sent to you at the hospital should be addressed as follows:

Patient’s name
Patient’s room number
Magee-Womens Hospital of UPMC
300 Halket Street
Pittsburgh, PA 15213

Wi-Fi hotspot

Free wireless service available in the facility

Log on—Get connected

UPMC provides free wireless service in at Magee, making it convenient for patients, visitors, and staff members to access the Internet on laptops and other computer devices.

It’s simple to log on:

Open Network Connections

Connect to GIA (Guest Internet Access)

Can’t wait to share those pictures of the new baby? Now you can take prints with you thanks to the Kodak Picture Maker The Next Generation Kiosks at Magee 

Patient Relations

During your stay, if you have questions, concerns, or problems, a patient representative can help you. Call Patient Relations at 412-641-4579.

UPMC prides itself on providing quality care to patients. All UPMC hospitals are accredited by the Joint Commission on Accreditation of Healthcare Organizations.

If you have any concerns about patient care or safety in one of our hospitals, please contact the hospital’s Patient Relations office or the hospital’s management.

If you have done so and believe that the hospital has not addressed your concerns, you may contact the Joint Commission’s Office of Quality Monitoring at 1-800-994-6610 or complaint@jcaho.org.

Smoking

Magee-Womens Hospital of UPMC is a smoke-free facility. All patient rooms and hallways have smoke detectors. Ask your nurse about the designated visitor smoking areas outside.

Spiritual Care

Pastoral Care Department

Magee-Womens Hospital of UPMC is dedicated to excellence in patient care, including meeting the spiritual needs of our patients.

Spiritual Care Services include:

  • A chapel (found on the second floor in the green zone, room 2145) open 24 hours a day to people of all faiths for private prayer and reflection
  • Regular visits from hospital chaplains, weekdays, to all patients upon request
  • Visits from clergy for emergencies and urgent requests
  • Distribution of Holy Communion by Eucharistic Ministers to Catholic patients and their families
  • Events such as memorial services, baptisms, blessings, and welcome rituals for new babies
  • Monthly healing services
  • Saturday evening mass
  • Reconciliation and Anointing of the Sick by a Catholic priest chaplain
  • Help in contacting your pastor, rabbi, imam, or other religious leader

Reasons to Seek Spiritual Support

People often turn to a higher power for comfort and support during hospital treatment. When you are ill, you may want to pray with a chaplain.

The Pastoral Care staff includes a full-time chaplain and 2 part-time chaplains who minister to faiths. The staff includes:

  • Mrs. Kathy Klocek  
  • Father Doug Boyd     
  • Dr. J. Lavon Kincaid

You can contact them at 412-641-4525.

Emotional and Spiritual Support

Chaplains can provide emotional and spiritual support while you are in the hospital. They are honored to:

  • Listen to you with respect and without judgment
  • Help to talk about difficult events
  • Provide partnership in prayer
  • Offer comfort in times of distress and anxiety
  • Respect your religious traditions and spiritual practices
  • Support your family and friends

Religious Rituals and Resources

At Magee-Womens Hospital, you will have access to:

  • Worship services held in the chapel
    • 30-minute Catholic Mass at 6:30 p.m. on Saturday evenings
    • Non-denominational healing service at noon on the first Friday of every month
  • Resources such as Bibles, rosaries, prayer books, and Shabbat candles
  • Care Notes for coping with illness and grief
  • Sacraments and rituals (baptisms, naming ceremonies, Holy Communion, Anointing of the Sick, Sacrament of Reconciliation)
  • Assistance with ethical decision-making
  • Conversations about end-of-life decisions

Please tell us how we may help to meet you and your family’s spiritual needs. Let your nurse know if you would like to speak with a chaplain at any time or call Pastoral Care at 1-4525.

Your Medical Record and Privacy Information

At Magee-Womens Hospital of UPMC, we are committed to protecting the privacy of your medical information — health, treatment, or payment information that identifies you — as federal and state laws require. Please review our Notice of Privacy Practice. This notice explains how we meet this commitment.

To authorize Magee-Womens Hospital of UPMC to release your medical records to yourself, physician or insurance company, or if you are requesting medical records on behalf of someone else, you must complete the Authorization for the Release of Protected Health Information Form (PDF).

  • Download the form.
  • Fill out the form. Please type or print neatly. Be sure to complete both Part 1 and Part 2.
  • Sign and date the form.
  • Make a copy for yourself.
  • Send the original to:

UPMC Presbyterian
200 Lothrop Street
Melwood Building - Lower Level
Release of Information Department
Pittsburgh, PA 15213

OR

  • Scan the form and e-mail it to ROIRequest@upmc.edu.
  • After we receive your request, we will send you an invoice for the cost of the records you requested. You should receive this invoice seven to 10 days after we receive your request.
  • Send payment as indicated on the invoice. Records will be mailed the day after we receive payment.

If you have questions, call 412-802-0100.

After You Leave

We hope that you will be pleased with the way we have met your needs. Because we want to improve continuously, we hope you will share your comments with us. Again, feel free to contact our patient representative at 412-641-4579.

CONNECT
  • Magee-Womens Hospital of UPMC
  • 300 Halket Street
  • Pittsburgh, PA 15213-3180
  • Tel: 1-866-MyMagee
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