Visiting a Patient at UPMC St. Margaret

Regularly named among the 100 top medium-sized community hospitals, UPMC St. Margaret is a community and teaching hospital that serves Pittsburgh's north and east suburbs.


Family House, established in 1983, is a non-profit licensed organization that provides a special ‘home away from home’ for patients and their families who must travel to Pittsburgh for treatment of serious or life-threatening illnesses.

By providing a supportive, home-like environment, Family House strives to make a difference in the quality of the families’ lives while they are in Pittsburgh.

Located in the Oakland and Shadyside sections of Pittsburgh, Family House operates four free-standing houses (Family House Shadyside, Family House McKee, Family House Neville and Family House University Place) with a total of 160 guest rooms. For housing information, please call 412-647-7777 or visit

Visiting Hours

Visiting hours at UPMC St. Margaret are determined by the nature of a patient’s stay.

  • General units

    11 a.m. to 8:30 p.m.
    When leaving the hospital after 8:30 p.m., visitors must exit through the Emergency Department.

  • Intensive Care Unit

    Four 20-minute visitor sessions are scheduled
    throughout the day:
    10:40 to 11 a.m.
    2 to 2:20 p.m.
    5:40 to 6 p.m.
    9:10 to 9:30 p.m.

Gift Shop

The Gift Shop is located on the second floor of the hospital near the entrance B lobby. The shop carries a variety of cards, gifts, magazines, and other personal items.

It is open from 8:30 a.m. to 8 p.m. Monday through Friday and 10 a.m. to 6 p.m. on weekends. On holidays, the shop is open 10 a.m. to 6 p.m.

Send an E-Card

UPMC St. Margaret offers friends and family members the opportunity to send their loved one an e-card while he or she is a patient.

Choose from a selection of get well, happy birthday, new baby, and holiday greetings. To take advantage of this free service, visit the UPMC E-Card website.


Visitor parking is available on the hospital campus. A $3 token must be purchased to exit the parking lot. Token machines are located on the second floor near the visitor elevators.

UPMC St. Margaret

815 Freeport Road
Pittsburgh, PA 15215-3301


Learn More About This Hospital

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Pittsburgh, PA, USA