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Patient Conditions

UPMC Media Relations provides patient conditions to members of the media only as allowed by federal and state privacy laws.

UPMC may, at its discretion, release general information in response to a media request, provided that the media are able to provide the complete patient name. However, no information will be provided if the patient has requested that UPMC not provide information, has opted out of the hospital directory, or if the patient is a psychiatric patient or a victim of violent crime. Absent specific written authorization from the patient, UPMC will release only a one-word condition (see definitions below).

Contact Information for Media Members

Members of the media inquiring about patient conditions:
  • Monday through Friday, from 8:30 a.m. to 5 p.m., should call 412-647-3555.
  • On evenings and weekends for patients at UPMC Presbyterian, should call 412-647-2345 and ask the operator to page the administrator on duty (AOD).
  • For patients at UPMC Mercy, should call 412-232-8111 and ask the operator to page the AOD.
  • For patients at Children’s Hospital, should call 412-692-5325 and ask the operator to page the AOD.

Definitions of Patient Conditions

Conditions are defined as follows:
One-word Condition Definition
Good
  • Excellent or good prognosis
  • Conscious
  • Vital signs are stable and within normal limits
Fair
  • Favorable prognosis
  • Conscious
  • Vital signs are reasonable, stable, and within normal limits
Serious
  • Acutely ill
  • Vital signs may be unstable and/or within normal limits
Critical
  • Acutely ill with questionable prognosis
  • Vital signs are unstable and/or not within normal limits
  • Major complications

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For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

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Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

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