PsychCare+: The Right Care at the Right Time for Your Behavioral Health Patients

When your patient or client needs behavioral health resources, one simple call to PsychCare+ — 412-624-2000 — allows convenient access to needed help.

PsychCare+ is a service of UPMC Western Psychiatric Hospital for mental health professionals. We help doctors, hospital staff, and community providers triage, manage, and intervene with patient referrals for behavioral health care.

PsychCare+ Benefits for Doctors and Mental Health Workers

PsychCare+ is convenient.

PsychCare+ has one phone number, 412-624-2000, that will get appropriate resources to your behavioral health patient such as:

• An inpatient admission.
• An outpatient referral for treatment.
• Mental health crisis and emergency services.

PsychCare+ is a time saver for behavioral health bed management.

The PsychCare+ team can:

• View behavioral health bed availability in real time, right from their computer screen.
• Find an open inpatient bed within the UPMC Behavioral Health Inpatient Service Line to meet your patient's needs.
• Arrange bed placement and admission directly to the inpatient units. This allows behavioral health patients to bypass an emergency department stay and improves the patient experience.

PsychCare+ gives you the answers you seek when you need them.

The PsychCare+ command center has:

• A staff of experienced clinicians, 24 hours a day, seven days a week.
• Access to UPMC and community mental health providers to arrange outpatient appointments.
• An increasing number of patient options based on triaged need.

Contact PsychCare+ to Refer a Patient

For a patient referral, call PsychCare+ 24 hours a day, seven days a week at 412-624-2000.

For People Looking for Mental Health Help

If you or someone you know is having a mental health crisis, contact:

• Psychiatric Emergency Services at 412-624-1000 or toll-free 1-877-624-4100, 24 hours a day.
• resolve Crisis Services at 1-888-7-YOU-CAN (796-8226).