Visitor Information at UPMC Shadyside

To make it convenient for families and friends to be involved with the care of a loved one, visiting hours are not restricted.

Visitors should coordinate appropriate visiting times with the patient and health care team. It is recommended for patients to provide information about their condition by phone, and to designate one family member or friend to call the patient unit. That person can then relay the information to others.

Visiting hours within the Intensive Care Units are flexible and are coordinated by the nursing staff based on each patient's condition. Please call the Intensive Care Unit for more specific information before you visit.

Children Under 12

  • Children under the age of 12 are discouraged from visiting. It is best that children not be exposed to infection. 
  • All children under the age of 12 must be accompanied by an adult at all times. This rule applies in all rooms, lobbies, corridors, public restrooms, and the cafeteria.

What to Bring/ What Not to Bring

  • Flowers are permitted in patient rooms, excluding the Intensive Care Unit.
  • Latex balloons are not permitted. Mylar balloons are OK.
  • Please check with the nurse before offering a patient anything to eat or drink.

To Prevent Infection

  • People who are coughing, sneezing, or ill should not visit.  
  • Visitors are asked to cover coughs or sneezes with their arm.
  • All visitors should wash their hands upon entering and leaving patient rooms.
  • When isolation is called for, visitors must take all isolation precautions as the physician or nurse directs.
  • Please do not use patient restrooms unless the patient is assigned a private room and gives consent.

Sometimes We Must Ask Visitors to Leave

Visitors may be required to leave the patient’s room if:

  • The patient is being examined by a doctor or nurse
  • The patient’s condition has changed so that he or she needs to be seen by a doctor or nurse
  • The patient or clinician has asked to be left alone.

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