Information for Visitors to UPMC McKeesport

Family and friends are very important to the healing process. To make it easier for loved ones to be involved in the patient’s care, visiting hours are not limited to any specific time frame with the exception of the Behavioral Health Unit. Please talk with the patient’s nurse to coordinate appropriate times.

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Visiting Hours at UPMC McKeesport

It is the policy of UPMC McKeesport for visitation guidelines to accommodate patient, family, and visitor needs.

An important aspect of patient- and family-centered care is an open visiting hours policy, which facilitates the opportunity for flexible visitation.

Flexible visitation

Basic guidelines of flexible visitation include:

  • Visitors will not be confined by specific hours to visit their hospitalized loved ones.
  • Patients may be asked not to host more than two visitors at one time, in order to promote and maintain a quiet, soothing, healing environment.
  • Each visitor who stays overnight is to be issued a visitor’s identification badge. The badge can be secured from the nursing supervisor or Security.
  • Children under the age of 12 must always be accompanied by an adult.
  • Patients have the right to decide who may and may not visit them, regardless of whether the visitor is a family member, a spouse, a domestic partner (including a same-sex partner), or a friend.
  • Patients may name a “support person” who may or may not be a legal representative, and can make decisions regarding visitors.
  • Patients have the right to withdraw such consent at any time.
  • Patient visitation may be restricted or limited based on clinical issues. The patient will be informed when these circumstances arise.
  • Incoming phone calls will be closed from 10 p.m. until 6 a.m. to allow the patient to rest.

Behavioral Health visitation is available as follows:

  • Monday to Friday: 7 to 8:30 p.m.
  • Saturday, Sunday, and holidays: 1 to 2 p.m., 7 to 8:30 p.m

Critical Care Unit (CCU) visiting hours

The Critical Care Units (CCU) at UPMC McKeesport are located on 5 Mansfield and 6 Mansfield (overflow only).

Visitation is open 24/7. Visitors are permitted at night with approval of the nurse, but after 8 p.m. anyone in the hospital must have a visitor's badge. To get a visitor's badge, you must go to the Emergency Department and be screened by Security personnel. 

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Visitor Guidelines at UPMC McKeesport

What to bring/ what not to bring

  • Flowers are permitted in patient rooms, except on the Critical Care Unit (CCU).
  • Baloons are allowed, but Latex balloons are restricted.
  • Please check with the nurse before offering a patient anything to eat or drink.

To prevent infection

  • People who are coughing, sneezing, or ill must not visit.
  • Visitors are asked to cover coughs or sneezes with their arm.
  • All visitors should wash their hands upon entering and leaving patient rooms.
  • When isolation is called for, visitors must take all isolation precautions as the physician or nurse directs.
  • Please do not use patient restrooms unless the patient is assigned a private room and gives consent.

Sometimes we must ask visitors to leave

Visitors may be required to leave the patient's room if:

  • The patient is being examined by a doctor or nurse
  • The patient’s condition has changed so that he or she needs to be seen by a doctor or nurse
  • The patient or clinician has asked to be left alone

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