MedCall Teleconferencing Services

UPMC physicians make every effort to send information to referring physicians. Nevertheless, a telephone conversation between the referring and receiving physician may be necessary. Such conversations can ensure the continuity of care and facilitate quality care.

UPMC MedCall facilitates telephone conversations between physicians by offering teleconferencing services. Calls connecting two, three, and four physicians are available. E-mail conferences are also available.

The referring or receiving physician may request a teleconference through UPMC MedCall.

Receiving Physician Requests Teleconferencing Services

The receiving physician calls 412-692-2400 or 1-866-884-8579 and requests a “back referral teleconference” with the referring physician. In some cases, the MedCall representative is able to locate the referring physician while the receiving physician is still on the line; in many cases, the receiving physician hangs up while the MedCall representative finds the referring physician. The physicians are connected, via MedCall, at a later time, when all parties are available.

Referring Physician Requests Teleconferencing Services

The referring physician calls 412-692-2400 or 1-866-884-8579 and requests a follow-up on a patient who was referred to UPMC. The MedCall representative arranges for a convenient time to receive the follow-up and connects the two physicians on the day and at a time the physicians choose.

Contact MedCall

Phone: 412-692-2400 or
1-866-884-8579
Fax: 412-647-7890
E-mail: MedCall@upmc.edu

Contact On Demand

Phone: 412-692-2400

©  UPMC | Affiliated with the University of Pittsburgh Schools of the Health Sciences
Supplemental content provided by A.D.A.M. Health Solutions. All rights reserved.

For help in finding a doctor or health service that suits your needs, call the UPMC Referral Service at 412-647-UPMC (8762) or 1-800-533-UPMC (8762). Select option 1.

UPMC is an equal opportunity employer. UPMC policy prohibits discrimination or harassment on the basis of race, color, religion, ancestry, national origin, age, sex, genetics, sexual orientation, marital status, familial status, disability, veteran status, or any other legally protected group status. Further, UPMC will continue to support and promote equal employment opportunity, human dignity, and racial, ethnic, and cultural diversity. This policy applies to admissions, employment, and access to and treatment in UPMC programs and activities. This commitment is made by UPMC in accordance with federal, state, and/or local laws and regulations.

Medical information made available on UPMC.com is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment. You should not rely entirely on this information for your health care needs. Ask your own doctor or health care provider any specific medical questions that you have. Further, UPMC.com is not a tool to be used in the case of an emergency. If an emergency arises, you should seek appropriate emergency medical services.

For UPMC Mercy Patients: As a Catholic hospital, UPMC Mercy abides by the Ethical and Religious Directives for Catholic Health Care Services, as determined by the United States Conference of Catholic Bishops. As such, UPMC Mercy neither endorses nor provides medical practices and/or procedures that contradict the moral teachings of the Roman Catholic Church.

© UPMC
Pittsburgh, PA, USA UPMC.com