Health Services Division Fellowship Track

The two-year hospital fellowship provides exposure to all aspects of hospital operations and management. It's ideal for those who wish to pursue a career in health administration.

Year I: Core Functional Rotations — Health Services Division Fellowship

All fellows spend their first year rotating with the executive team at UPMC Presbyterian Shadyside, consistently ranked among America's best hospitals by U.S. News and World Report, and other HSD executives.

UPMC Presbyterian Shadyside is the flagship hospital of UPMC, and serves as the centralized hub for a wide array of advanced tertiary and community care services. UPMC Presbyterian Shadyside operates on two campuses located approximately two miles apart — known respectively as the “Oakland Campus” and the “Shadyside Campus.” Each of these campuses maintains a distinct personality and purpose within the UPMC organization, and serves a vital role in the communities it serves.

Throughout rotations, fellows will gain structured experience in the areas of Revenue Cycle, Budgeting, and Finance.

Rotation: Exposes Fellows To:
Ambulatory Operations

Experiences in ambulatory operations including:

  • Hospital-based clinics
  • Pharmacy
  • Regulatory
  • Medical staff
Clinical Operations

Important clinical issues and key components of clinical operations, such as:

  • Service line development
  • Clinical staffing
  • Patient care initiatives
  • Physician relations
  • Process improvement
  • Conflict resolution

Leading hospital operations with the president of UPMC Presbyterian Shadyside serving as the preceptor.  Includes projects in the areas of:

  • Transplant
  • Pre-hospital services
  • Trauma services
  • Care management
  • Quality
  • Physician relations

The many facets of nursing operations and administration, including:

  • Capacity management and patient throughput
  • Performance and productivity
  • Strategic initiatives focused on quality and patient satisfaction to impact value-based purchasing
  • Developing new care delivery models to support an accountable organization and healthcare reform
Physician Practice Management

Important aspects of physician practice management within the UPMC Physician Services Division, such as:


  • Physician management
  • Physician contracting
  • Medical research
  • Hospital and physician practice coordination of services


Support Services Administration

Projects that address the current needs of support services administration in key support services areas, such as:

  • Facilities planning
  • Housekeeping
  • Maintenance
  • Construction
  • Dietary services

Project Examples

Examples of projects, roles, etc. that hospital fellows may work on include:

  • Conducting process and workflow improvement studies
  • Coordinating various task forces
  • Serving a variety of analytical roles
  • Establishing new clinics
  • Assisting with the implementation quality-of-care improvement initiatives
  • Assisting with the integration of clinical departments across campuses
  • Exposure to financial analyses
  • Championing various projects with senior leadership

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Year II: Flexible Year — Health Services Division Fellowship

The second year of the fellowship allows more flexibility in satisfying career objectives.

Based on the organization’s needs, fellows may have opportunities in the following:

  • Extended or additional rotations
    • Planning and marketing
    • Information systems
    • Health information management
    • Human resources
    • UPMC Health Plan/managed care
    • International and Commercial Services Division

  • Project work as assigned by the chief executive officer, chief operations officer, or other members of senior management

  • Department management

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Roles and Expectations — Health Services Division Fellowship

Each fellow is also assigned a preceptor during each rotation. Preceptors are responsible for guidance and progress by:

  • Defining projects
  • Ensuring that fellows' needs are being met
  • Meeting with fellows regularly
  • Providing timely feedback regarding performance and progress

See a list of fellowship advisors and preceptors.

Fellows are responsible for providing their advisors and preceptors with all necessary information to ensure a mutually beneficial experience.

Hospital fellows must also attend the following meetings:

Meeting How Often
  • Rotation preceptor meetings
  • Executive management meetings


  • CFO/revenue cycle meetings
  • Program director meetings
  • Operations council
  • Management forum meetings


  • Board meetings


Interested in applying for a UPMC fellowship?

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