Customers — The 4C Integrated Inclusion Strategy
We are focused on ensuring that our patients and health plan members have access to culturally competent, quality health care and information that encourages healthy lifestyles.
Learn how UPMC is working to better serve its customers below.
Culturally Competent Care
UPMC provides care that is accessible to patients and families of all cultural backgrounds, abilities, generations, and beliefs.
» Find out more about our Cultural Competency initiative.
All UPMC hospitals and facilities offer information, events, and programs that enable patients and their families to live healthy lifestyles.
» Learn about our Healthy Communities initiative.
» Learn more about UPMC's hospitals, outpatient centers, and other facilities.
» Find out more about the health insurance options offered by UPMC Health Plan.
The UPMC Center for Inclusion works with the Donald D. Wolff Jr. Center for Quality, Safety, and Innovation at UPMC to ensure that UPMC is a national leader in addressing the diverse needs of patients.
» Read UPMC’s Patient Rights and Responsibilities, which protects the interests and promotes the well-being of our patients.
UPMC supports those in difficult economic circumstances and provides them with health care regardless of their ability to pay.
» Find out more about financial assistance for UPMC medical care.